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Imagine paying for a brand new car and discovering it has no steering wheel. That sounds ridiculous, right? But that is exactly what happens when a school or teacher picks a virtual classroom platform without knowing what features actually matter. They sign up, get excited, and then realize the platform is missing the very things that make online teaching work.
Have you ever been in a class where you feel like you're only there? Even if the teacher talks a lot, it can feel quiet. No one says hi. No one asks questions. You feel like you are the only one learning.